1. Who we are

Magic & Medicine Retreat (‘we’, ‘our’, ‘us’) is committed to protecting your privacy. We are registered with the Information Commissioner’s Office (ICO) under UK data protection laws. This policy explains how we collect, use, and protect your personal data.

2. The information we collect

We may collect and process the following personal information:

• Personal details: Name, email address, phone number and postal address.

• Booking information: Retreat bookings, payment details (processed securely via third-party providers).

• Health information: If you provide details about dietary requirements or medical conditions, we will only use them to ensure your needs are met during the retreat.

• Website data: IP addresses, browser type and cookies for site functionality and analytics.

3. How we use your information

We use your data to:

• Process and manage bookings.

• Communicate important retreat information.

• Provide customer support.

• Improve our services and website.

• Comply with legal obligations.

• We will never sell or pass on your data to third parties.

4. How we store and protect your data

We take appropriate technical and organisational measures to safeguard your information. Any payment details are processed securely through third-party payment providers, and we store personal data only for as long as necessary.

5. Your rights

You have the right to:

• Access your personal data.

• Request corrections or deletions.

• Object to or restrict processing.

• Withdraw consent for marketing communications.

• Lodge a complaint with the ICO if you have concerns about how we handle your data.

6. Cookies

Our website uses cookies to improve functionality and analytics. You can manage cookie settings in your browser.

7. Contact us

If you have any questions or wish to exercise your rights, contact us.

This policy may be updated from time to time. Please check back for the latest version.